Privacy Policy

Last updated: October 18, 2026

MDREMOTEITSERVICES LLC dba MD Remote IT Services, 218 Cobalt Dr, Kissimmee, FL 34758, 888-270-6707, support@mdremoteitservices.com

1. Information We Collect

We collect your name, business name, email, phone/mobile number, messages you submit through our forms, booking details, and basic device/usage data (IP address, browser, pages visited).

2. How We Use Your Information

We use your information to respond to inquiries, schedule and remind you of appointments, provide IT services and support, send service updates, and, with consent, send text messages and marketing communications.

3. SMS / Text Messaging

If you opt in by checking the optional SMS consent box on our forms or by texting us, we use your mobile number to send messages about your inquiry, appointments, support, and services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted.

4. Sharing of Information

We do not sell your personal information. We share it only with service providers who help us operate (such as our CRM, scheduling, and messaging providers) under confidentiality obligations, or when required by law.

5. Cookies and Tracking

We use cookies and analytics tools (such as Google Analytics) and may use advertising pixels (such as Meta) to understand site usage and improve our marketing. You can disable cookies in your browser settings.

Our Meta Pixel shares page visits, successful inquiry submissions, phone-link clicks, IP address, browser/device information and advertising cookie identifiers with Meta for advertising measurement and optimization. We do not send form contents or customer matching data. In consent-required regions, including when your region cannot be determined, Meta tracking stays off until you accept advertising cookies; elsewhere it runs unless you refuse or use an applicable browser privacy opt-out. Cookie settings lets you accept, reject or withdraw at any time. We keep a browser-local visitor reference, region, timestamp, notice version and choice history, including earlier acceptance after withdrawal. Your SMS consent is separate from advertising consent.

6. Data Security

We use reasonable administrative, technical, and physical safeguards, including encryption in transit and access controls, to protect your information.

7. Your Rights and Choices

You can unsubscribe from emails using the link in any email, opt out of texts by replying STOP, and request access to, correction of, or deletion of your information by emailing support@mdremoteitservices.com or calling 888-270-6707.

8. Children

Our services are intended for businesses and individuals 18 and older.

9. Changes and Contact

We may update this policy; the latest version is posted here. Contact us at the address, phone, and email above. Last updated: October 18, 2026.